Order Changes & Cancellations

Change requests

Contact us as soon as possible if an address, item or quantity needs correction. We cannot guarantee a change after fulfillment work has started or a parcel has been transferred to a carrier.

Cancellation requests

Orders may be cancelled before fulfillment when operationally possible. If cancellation is approved after payment has been captured, the refund will be returned to the original payment method.

Orders we may cancel

We may cancel or limit an order affected by unavailable inventory, an obvious pricing or listing error, suspected fraud, payment failure, prohibited activity or an unsupported destination. Any captured amount for a cancelled item will be refunded.

After dispatch

Once an order has shipped, a cancellation request is handled under the Returns & Refunds Policy and delivery charges may be non-refundable unless required by law.

Contact Tavoreld

Company: Chongqing Hengyi Xingchi E-commerce Co., Ltd.

Address: No. 24, Attached to No. 38 Tenglong Avenue, Tushan Town, Nan'an District, Chongqing, China

Email: service@tavoreld.com

Telephone: +86 18466207834

Website: https://tavoreld.com